BSB20120 – Certificate II in Workplace Skills – Building Industry Specific

The Certificate II in Workplace Skills (BSB20120) has been purpose-designed to support entry ­level and developing business administration, compliance support, and technical office roles within the building and construction industry. This course aligns strongly with roles commonly found in Queensland and Australian local government, private certification, and construction consultancy environments.
This qualification provides the foundational workplace, digital, safety, and plan-related skills required to support building surveyors, certifiers, compliance officers, planners, engineers, builders, architects, designers, and project teams in regulated construction environments where accuracy, documentation, and regulatory awareness are critical.

Nationally Recognised
A nationally recognised qualification under the Australian Skills Quality Authority (ASQA) framework, contextualised for building and construction.
Industry Aligned
Designed for roles in local government, private certification, and construction offices across Queensland and Australia.
Career Pathway
Provides a strong foundation for further training, certification, and technical qualifications in the building sector.
RPL Friendly
Suitable for those already working in the industry seeking recognition of prior learning and formal documentation of their skills.

These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

The nationally recognised BSB20120 Certificate II in Workplace Skills qualification with TSC Training is a 12 month Building Industry Specific course that consists of the following modules:

1. BSBCMM211 – Apply Communication Skills
2. BSBOPS201 – Work Effectively in Business Environments
3. BSBPEF202 – Plan & Apply Time Management
4. BSBSUS211 – Participate in Sustainable Work Practices
5. BSBWHS211 – Contribute to the Health & Safety of Self & Others
6. BSBPEF201 (Elective) – Support Personal Wellbeing in the Workplace
7. BSBTEC201 (Elective) – Use Business Software Applications
8. BSBTEC202 (Elective) – Use Digital Technologies to Communicate in a Work Environment
9. SIRXCEG002 (Elective) – Assist with customer difficulties
10. CPCCBC4012 (Elective) – Read & Interpret Plans and Specifications

Course Duration:

This is an online self paced course with ongoing support and coaching sessions from highly industry skilled, qualified trainers.

12 MONTHS PART TIME

6  MONTHS FULL TIME

(Please note: There is a 12 month expiration limit to this course once enrolled.)

Before enrollment, please consider the following:

• Have access to reliable internet connection
• Use the latest version Google Chrome or Microsoft Edge to optimize viewing of the E-learning content
• A USI number is a mandatory requirement for enrollment to this course. For information on the Unique Student Identifier (USI) personal identification number see our USI information page here.
• A Language, Literacy, Numeracy and Digital Literacy (LLND) assessment quiz is a also a precursor to this nationally recognised course. For further information on LLND requirements, please visit our LLND information page here.