Communicating in Professional Environments

This comprehensive course is designed to build essential communication skills for today’s professional environment. It covers key areas including active listening, verbal and non-verbal communication, cross-cultural awareness, and giving and receiving feedback.

You’ll also gain a clear understanding of the legal and ethical considerations that influence how we communicate in the workplace.

Is your team struggling with effective communication? Do you have new employees who need to learn the fundamentals? Or perhaps your team could benefit from a refresher on communicating respectfully and professionally? If so, this course is the perfect fit.

Course details:

• Duration: Approximately 2-3 hours
• Includes interactive quizzes to reinforce learning and test your knowledge

(Please note: There is a standard 30 day expiration limit to this online short course once enrolled.)

Completion certificate:

This is a non-accredited training course. Students will receive a Certificate of Completion. This could potentially be accepted by your accredited body as evidence of your continuing professional development.

This course is delivered in an online self-paced learning environment

Before enrollment, please consider the following:

Have access to reliable internet connection

Use the latest version Google Chrome or Microsoft Edge to optimize viewing of the E-learning content

Be able to read/ listen and understand Basic English

Consider that industry-specific terminology will be used in the course.

Have notebook and pen at hand